// platform
Thirteen modules, three ways to deploy.
Deploy a single module to fix one bottleneck, a tailored combo to optimize one revenue stream, or the full ecosystem for complete clinical and financial automation.
// core clinical & operational modules
The five modules most clinics start with.
Customer Relationship Management
CRM
The operational nerve center for client relationships across every branch — leads, scheduling, packages, and loyalty in one place.
- Omnichannel lead capture from WhatsApp Business, Facebook Meta, and 3CX phone systems.
- Resource scheduling engine prevents room and doctor double-booking across branches.
- Package quotations load into pre-credited "Buckets" the moment payment clears.
Electronic Medical Records
EMR
Structured digital medical records, visual progress tracking, and protocol-based prescriptions built for dermatology and aesthetic medicine.
- Structured health history — systemic conditions, allergies, trichology metrics, pregnancy status.
- Visual progress gallery for before-and-after photographs across treatment cycles.
- Protocol-based prescriptions with internal pharmacy dispatch and diagnostic panel ordering.
Point of Sale & Billing
POS
The checkout and billing engine — clinical procedures, retail products, package redemptions, and prescriptions, reconciled at one till.
- Pulls prescribed products straight from the EMR — no re-entry, no fulfillment errors.
- Deducts sessions from pre-purchased packages automatically at checkout.
- Splits payment across cash, card, transfer, and gift voucher in one transaction.
Multi-Level Inventory & Supply Chain
Inventory
Full procurement and stock distribution lifecycle across warehouses, branches, and treatment sections.
- 4-tier item taxonomy with re-order levels, thresholds, and lead times.
- Main stock updates only when a Goods Received Note is formally authorized.
- Treatment Utilization Notes record consumables used per procedure.
Role-Gated Mobile Management App
Mobile App
A floor-management app enforcing clinical compliance, photo verification, and procedure timing across staff roles.
- CRM role gates every patient behind Initial and Daily Consent before clinical staff can see them.
- PA role uploads verified profile and consultation photos before treatment can proceed.
- Therapist role runs the procedure timer, gated on Before Photos being confirmed.
// enterprise extension modules
Eight more modules for full-ecosystem operations.
Customer Self-Care Mobile App
Self-Care App
24/7 self-service booking, deposits, package tracking, and a digital medical record vault, in the patient’s pocket.
- Direct gateway deposit payments at the time of booking.
- Real-time package session balances, visible to the patient.
- Digital vault for prescriptions, lab reports, and loyalty rewards.
Connected E-Commerce Website
E-Commerce
A direct-to-consumer storefront synchronized with live clinic stock — with prescription-locked purchasing built in.
- Storefront stock stays in sync with clinic inventory in real time.
- Clinical skincare lines can be locked behind a valid prescription.
- Loyalty rewards apply across in-clinic and online purchases alike.
AI Analytics & Predictive Reporting
AI Analytics
Machine learning for churn prediction, automated re-engagement, demand forecasting, and executive BI dashboards.
- Predictive churn analysis flags at-risk patients before they leave.
- Automated re-engagement triggers run without manual campaign work.
- Cross-branch executive dashboards, and stockout demand forecasting.
Assets & Maintenance Management
Assets & Maintenance
Lifecycle tracking for lasers and diagnostic equipment, with maintenance schedules that lock bookings automatically.
- Preventive maintenance schedules and calibration logs per asset.
- Automatically locks CRM room bookings when equipment is under service.
- Full lifecycle tracking for high-value medical equipment.
Human Resource Information System
HRIS
Healthcare workforce management — employee records, shift definitions, doctor availability, multi-branch rosters.
- Employee master records and shift definitions (e.g. Morning Consultation, Evening OPD).
- Doctor availability slotting feeds directly into CRM scheduling.
- Multi-branch roster planning in one system.
Financial Accounting Module
Financial Accounting
One general ledger for POS, e-commerce, and deposits — with commission settlements and P&L reporting built in.
- Unifies revenue from POS, e-commerce, and advance deposits.
- Automated partner commission settlements.
- Accounts payable matched against GRNs, with consolidated P&L reporting.
Social Media CRM Portal
Social Media CRM
Every Facebook, Instagram, and WhatsApp message in one inbox — converted into a booked consultation with one click.
- Consolidates DMs and comments from Facebook, Instagram, and WhatsApp.
- Front-desk staff convert a chat into a booked consultation in one click.
- No inquiry waits because it arrived on the wrong channel.
AI Voice Agent Call Center
AI Voice Agent
A context-aware conversational AI that answers calls, checks schedules, and books appointments — with live escalation.
- Answers pricing and preparation questions autonomously.
- Checks doctor schedules and books appointments without a human.
- 3CX call center escalation when a call needs a person.
// deterministic compliance
Five gates enforced by the system, not the staff.
Operational checkpoints mandate digital consent, patient photos, and authorization steps before the next module can proceed.
Daily Consent Gate
CRM → Mobile App
Patient remains hidden from clinical staff until CRM submits the Daily Consent Form.
Profile Photo Gate
PA → Mobile App
Upload of consultation photos is blocked until a verified Patient Profile Photo is uploaded.
Before Photo Gate
Therapist → Mobile App
Procedure session timer cannot be started until Before Treatment Photos are confirmed.
GRN Authorization Gate
Inventory → POS / Stock
Main inventory balances are updated ONLY when a Goods Received Note is formally Authorized.
Consultation Payment Gate
POS → EMR
Consultation fees must be settled in full; partial payments are restricted for doctor consultation billing.
Not sure which modules you need?
Tell us your branches and workflow — we’ll scope the right combination.