Customer Relationship Management
CRM
The operational nerve center for client relationships across every branch — leads, scheduling, packages, and loyalty in one place.
The CRM module consolidates client profiles, lead acquisition sources, multi-room scheduling, package quotation workflows, and loyalty program analytics into a single integrated platform.
3-Tier Treatment Taxonomy
Organizes treatments in a hierarchical structure: Category > Subcategory 1 > Subcategory 2 > Treatment. Each service maps explicitly to branches and clinical departments.
Core capabilities
- Omnichannel lead capture — WhatsApp Business, Facebook Meta, and 3CX, with standardized response scripts and inquiry tags.
- Resource scheduling engine — weekly doctor availability grids and room-based treatment grids.
- Quotation & package buckets — custom and predefined quotations; paid sessions load into Buckets ready for the booking grid.
- Loyalty, vouchers & referrals — Bronze/Gold/Platinum tiers, reward points, barcode-tracked gift vouchers, partner referral commissions.
Related modules
View all modulesElectronic Medical Records
EMR
Structured digital medical records, visual progress tracking, and protocol-based prescriptions built for dermatology and aesthetic medicine.
Explore EMRPoint of Sale & Billing
POS
The checkout and billing engine — clinical procedures, retail products, package redemptions, and prescriptions, reconciled at one till.
Explore POSMulti-Level Inventory & Supply Chain
Inventory
Full procurement and stock distribution lifecycle across warehouses, branches, and treatment sections.
Explore Inventory